ARKANCE and its Subsidiary U.S. CAD, Acquire CADD Microsystems. Read the announcement.
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Resources

Product Onboarding

We know that adopting a new product can come with lots of questions, so we’ve created onboarding programs for admins to help make the adoption process easier, so you can see ROI on your technology investment even faster.

Our onboarding programs are designed to help product admins become familiar with managing users and admin responsibilities, to ensure that users are set up with their system and projects are deployed as quickly as possible after they are instigated.

Along with support through a toolset of "getting started" resources, admins can connect with our technical experts for one-on-one working sessions to review the most important topics to get started.

Take advantage of this one-on-one time to set your teams up for success!

We can help you get started with:

  • Autodesk Docs
  • Autodesk Build
  • BIM Collaborate Pro
  • Bluebeam Revu
  • CADD Community with Global eTraining
  • Autodesk's Named User Transition
Request information
Autodesk Account Onboarding

Get a high-level overview of the most important functions within the Autodesk Account. This call will be tailored to your needs, based on what you find most impactful.

We’ll review:

  • Account Administration: adding and assigning users & managing groups and teams
  • Downloads and installation
  • Usage reporting and analytics for subscriptions & Flex tokens
  • Subscription & quote management
  • New buying experience support
  • Creating Autodesk support cases through the Autodesk Account
Bluebeam Conversion to Subscription

Transitioning from maintenance licenses to a subscription model can be intricate, but our transition program takes the guesswork out of it. Our Bluebeam team will help your team realize the benefits of Bluebeam subscription without missing a beat. We make sure that you are set up for success using our tools and resources and a one-on-one planning call with a technical expert.

The Premium Experience at CADD

We know it’s important for customers who invest in Autodesk Premium Plan to see their return on their investment right away. An assigned customer success manager works directly with the customers admin and IT team to provide one-on-one support with implementing the features of Premium Plan and continues to work with the customer with reporting insights and software optimization.

Questions about our onboarding programs? Contact us at customer.success@caddmicrosystems.com