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Autodesk User Verification Status Alerts

August 5th, 2024

“Trust, but verify” – Ronald Reagan This is a well-known quote that captures the essence of trust and verification. It emphasizes the importance of mutual trust, while also ensuring that trust is backed by verification.

Autodesk released the user verification status alert, which allows the selected admin to see whether users have verified their Autodesk accounts and follow up where necessary to reduce the time between invitation and first use.

It has been shown that admins who are notified about unverified users are three times more likely to confirm email addresses, follow up with unverified users, or resend invitations if they have expired.

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The user verification status alerts enhance account security and management. Here are some key points:

  • Email Verification: When you sign in for the first time, you need to verify your identity via email.
  • Usage Notifications: Admins can set up notifications to monitor user activity.
  • SSO Login Issues: If you encounter issues with Single Sign-On (SSO), ensure the user exists in Active Directory and that the details are correct.

To set up usage notifications, follow these steps:

  1. Sign In: Log in to your Autodesk Account at manage.autodesk.com.
  2. Navigate to User Management: Go to the “User Management” section from the main menu.
  3. Select Notifications: Look for the “Notifications” tab or section within User Management.
  4. Configure Alerts: Here, you can set up various alerts. For usage notifications, you might find options like “Inactive User Alerts” or “Usage Reports.”
  5. Set Preferences: Customize the frequency and type of notifications you want to receive. You can usually choose between daily, weekly, or monthly reports.
  6. Save Settings: Make sure to save your settings to activate the notifications.

Please Note: User verification alerts are only visible within an admin’s guided setup module in Autodesk Account if they have unverified users. The guided setup module is visible while admins set up their accounts and onboard users in the first 30 days after purchase.

Have questions about anything in this blog? Connect with our Customer Success team to get the answers to your questions or set up an Autodesk Account Admin Onboarding call.

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