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CADD Care is the culmination of everything we believe: excellent service, thorough resolutions, and a dedication to the success of each and every one of our customers.


What is CADD Care?

CADD Care Certified Helpdesk is a foundational piece of CADD Microsystems, dedicated to providing world-class support for our customers. Our expertise draws from over 30 years of combined support and industry experience for Autodesk products. Our team is fully AutoCAD, Revit, and Bluebeam certified, and we draw guidance and insight from some of the industry’s most established professionals.

Speak with your sales rep today to learn more about CADD Care Certified Helpdesk.


1st Reply Average Time
1 HR
Average Resolution Time
4 HR
Customer Satisfaction Score


What our customers say about us

  • “Fixed my issue in a timely manner!” - B.T.
  • “Support was timely, accurate, and solved our issue.” - J.A.
  • “They responded to the ticket I submitted quickly and resolved my issue very quickly! Very pleased with the service!” - T.J.
  • “Worked continuedly to resolve my issue.” - H.M.
  • “Straightforward solution, given to me in a timely manner so that I was able to fix the issue and pass along the information to others in the company.” - D.R.


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Please Note: Averages are not guarantees. Phone support is limited to CADD Care Support Contract Holders. For feedback or questions, please reach out to