CADD Microsystems is an Autodesk Platinum Partner - the highest level of certification an Autodesk partner can achieve.
Autodesk ensures that Platinum Partners provide their customers with top notch customer support and best-in-class full solutions. So you can rest assured knowing that when you do business with CADD Microsystems, you are getting the best solutions and support for your business.
OUR FOCUS ON THE CUSTOMER
Our commitment to Customer Satisfaction is a key component in achieving and maintaining Platinum status. Jeff Gravatte, CADD Microsystems’ CEO, weighs in: “Customer satisfaction is the toughest qualification for Platinum Authorization and we are very proud to have one of the highest scores possible. Compared to others in our industry, CADD Microsystems has a higher percentage of customers who are willing to recommend us, and that speaks volumes about our commitment to our customers.”
YOUR FEEDBACK IS IMPORTANT
Surveys will be emailed to our customers 10 days after a transaction is completed. This survey asks our customers one important question: “How likely are you to recommend your reseller, CADD Microsystems, as a provider of Autodesk products and services?” Our goal, with every interaction we have with our customers, is to score a 10 out of 10 on this question.
We are proud of the customer service that we provide, and it is vital to our business that we continue to receive positive feedback from our clients through this survey. If you have concerns about the services or support you received from CADD Microsystems, it is important that we have the opportunity to address your experience prior to the completion of your survey. To speak with us, please contact either:
- Jeff Anselene, Chief Revenue Officer: 703-924-5329
If you are not working with an Autodesk Platinum Partner, contact us to learn more about what differentiates us from all the rest.
WHAT OUR CUSTOMERS ARE SAYING
“CADD Microsystems has great people in their organization always willing to help. I see CADD not as a reseller, but as a partner who has helped us grow and develop.”
~ Todd P.
“My relationship with CADD Microsystems goes back to 1993. I have always been satisfied with their service. Overall=HAPPY”
~ Greg H.
“The people we have dealt with at CADD Microsystems, especially Joseph Noori, are fully hands on with total commitment to our satisfaction.”
~ Chris B.
“Jen Gromer is always helpful and I have worked with her for years. Even when I change jobs I always look to her for my Autodesk needs.”
~ Steve M.
Look for an email invitation from Autodesk Customer Feedback (firstname.lastname@example.org)