The AAA program includes:
Autodesk Account Assistance
We'll provide troubleshooting help for issues with the Autodesk Account website, as well as general guidance for using it, and manage case escalations with Autodesk for issues that warrant additional support.
Autodesk Account Remote Set-up (Up to 2 Users)
We'll perform a remote session to provide a demonstration of the Autodesk Account website and walk you through the creation of up to two users.
License File Creation
We’ll gather information from you regarding serial numbers, number of licenses, server names, MAC Addresses, and other data necessary, then obtain a license file to send directly to you. Available upon request.
License Manager Assistance
We will provide troubleshooting for issues with the License Manager, as well as provide guidance on reinstallation procedure, when necessary.
Download, Burn and Provide Media
We can assist you if you are having difficulty accessing or downloading the necessary installation files for your Autodesk product.
We also provide additional services:
- Autodesk Training: In-classroom, online or customized to meet your specific needs.
- Consulting Services
- Phone Support
- Complimentary On-Demand Webinars
- Complimentary Live Events